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How does the Remote Wake-Up feature work? |
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If you attempt to remotely access your computer and it is powered off, I'm InTouch Premium will notify another I’m InTouch Premium computer on your local network to send the wake-up signal to turn on your computer. In order for remote wake-up to work, at least one computer on your network must be on and designated as a wake-up proxy in I'm InTouch Premium to send the wake-up signal to other computers. |
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What are the requirements for Remote Wake-Up? |
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- A minimum of 2 PCs on the same wired network with the I'm InTouch Premium client software installed. At least one PC must be designated the Wake-Up Proxy and be powered on to wake up other computers on the network
- The computer you want to wake-up must have a BIOS and network card that support Wake-Up On Lan. This feature must also be enabled in both the BIOS and the network card properties in Windows.
- The I'm InTouch Premium administrator must enable Remote Wake-Up for the computer you wish to power on in the User Settings page in I'm InTouch Premium and assign a Wake-Up password for the computer.
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Which Network cards support Remote Wake-Up? |
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Any network card that supports "Wake-Up on Lan" should be compatible with I'm InTouch Premium's Remote Wake-Up feature. Please consult with your network card manufacturer to confirm your card's compatibility. |
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How do I enable Remote Wake-Up in my I'm InTouch Premium administrator account? |
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- Login to your administrator account from https://locator.01com.com.
- From your List of Computers page, place checkmarks next to the computers whose Remote Wake-Up properties you wish to change and click the User settings/Activate link.
- On the User Settings page, ensure that each computer has checkmarks in the boxes for Remote Wake-Up Enabled. We also recommend doing the same for Remote Wake-Up Proxy so that any computer can act as the proxy to wake up the other computers. Remember, at least one computer must have Wake-Up Proxy enabled and be turned on in order for other computers to be remotely powered on.
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How do I enable Wake-Up On Lan (WOL) in my computer's BIOS and network card properties in Windows? |
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Methods for enabling Wake-Up On Lan will vary depending on your Motherboard and network card manufacturer. General instructions are as follows:
To enable WOL in your motherboard's BIOS
- Restart your computer
- When your computer first boots up, you will need to press a key to enter into your BIOS. Look for a message on screen telling you to press a key to enter Setup or BIOS, or review your motherboard documentation for instructions. Common keys are the DEL and Function keys.
- Once you are in your BIOS, the WOL settings will usually be under Power Management. Look for a setting similar to Wake-Up on Lan, WOL, or Remote Boot. Review your motherboard documentation for specific instructions.
To enable WOL for your network card in Windows (The following steps are generic, terms may be slightly different depending on your operating system.
- Right-click "My Network Place" and select "properties"
- Right-Click on "Local Area Connection" and select "Properties"
- Click "Configure" and then select the power management tab
- Ensure Wake-Up on Lan is enabled.
For specific instructions, please consult your manufacturer or contact our tech support department. |
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Can I wake-up my computer from a Pocket PC? |
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You cannot currently wake-up your PC from a Pocket PC. This feature will be implemented in a future version of I'm InTouch Premium. |
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How can I change my Remote Wake-Up password? |
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From the “List of I’m InTouch Premium Computers page” click the User Settings link. Enter a new Login/ Wake-Up password for the desired computer(s) and click Save. |
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